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SPILLOVER EFFECTS IN USER-GENERATED CONTENT: EVIDENCE FROM ONLINE REVIEWS OF INTERDEPENDENT SERVICE CHAINS Christian Janze, Faculty of Economics and Business Administration, Goethe University Frankfurt, Frankfurt, Hesse,
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Document Date: 2016-05-08 01:41:50
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SPILLOVER EFFECTS IN USER-GENERATED CONTENT: EVIDENCE FROM ONLINE REVIEWS OF INTERDEPENDENT SERVICE CHAINS Christian Janze, Faculty of Economics and Business Administration, Goethe University Frankfurt, Frankfurt, Hesse,