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Online chat / Customer service / Electronic commerce / Information technology management / ECRM / Customer experience / Marketing / Customer experience management / Live support software


Module 12 Online customer service So your website is up and running, and you have the basics covered. Now it’s time to think about turning good to great. Improving your online customer service can deliver big results.
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Document Date: 2015-03-29 18:22:10

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File Size: 326,92 KB

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Live Person / Reality Digital / HelponClick / Zimbra / Bold Chat / /

IndustryTerm

telephone consultants / online customer forum / search function / Live chat technology / Online forum technology / software vendors / Online customer service So / chat technology / online business needs / online customer service / active online forum / online information / personal online customer service / chat software / /

Position

same consultant / instant messenger / /

Technology

Online forum technology / chat technology / Click-to-call technology / Live chat technology / /

URL

www.flyingsolo.com.au/forums / /

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