Diplomatic Relations / Person Communication and Meetings / /
Facility
Indian Institute of Management Bangalore / Narayana Hrudayalaya Heart Hospital / Government Hospital / Lions Aravind Institute of Community Ophthalmology / Mandya Government Hospital / Site Aravind Eye Hospital / Electrocardiogram TVC Tripura Vision Center / Aravind Eye Hospital / Lions Aravind Institute / Narayana Nethralaya Postgraduate Institute of Ophthalmology / Alanganallur Vision Care Center / NN Hospital / Vision Centers Under Madurai Hospital / /
IndustryTerm
computer Web camera Access / computer Web camera EMR / e-prescriptions / maintenance services / enabled services / access to digitally enabled services / ophthalmic equipment / /
Organization
Telemedicine Center / Mandya Government Hospital / Aravind Eye Hospital / Harvard / Indian Institute of Management Bangalore / Vision Centers Under Madurai Hospital / Department of Pediatric Retina / Vision Center / NN Hospital Bangalore / G. Shainesh Department of Marketing / Narayana Hrudayalaya Heart Hospital / United Nations / Service for Sight / Alanganallur Vision Care Center / Ocular Stem Cell Research Lab / Government Hospital / AECS Vision Center / Narayana Nethralaya Postgraduate Institute of Ophthalmology / FROM INDIAN HEALTHCARE SERVICE PROVIDERS Shirish C. Srivastava Department of Operations Management and Information Technology / Prematurity MOH Ministry / Ministry of Health / Lions Aravind Institute / Site Aravind Eye Hospital / /
Director 1/0 2 Senior / ROP specialist / Project Manager / Vision Centres / Vice Chairman / Executive Director / Project Manager / Manager / Vision Centres / ophthalmic technician / Technician / Head / Medical Superintendent / services Focal actor / Coordinator / Chairman / NH Group / Manager / Community Outreach / Manager / Systems & IT 1/6 6.00 3 Senior Manager / Administrator / COO / /
ProgrammingLanguage
J / /
ProvinceOrState
Tamil Nadu / Pondicherry / /
PublishedMedium
The Wall Street Journal / /
Technology
SMS / Peer-to-Peer / Information Technology / Communication Technology / html / VSAT / Digital Camera / PDF / telemedicine / Laser Printer / video conferencing / /
SPECIAL ISSUE: SERVICE INNOVATION IN THE DIGITAL AGE BRIDGING THE SERVICE DIVIDE THROUGH DIGITALLY ENABLED SERVICE INNOVATIONS: EVIDENCE FROM INDIAN HEALTHCARE SERVICE PROVIDERS Shirish C. Srivastava