Victor Miguel Chicata Hurtado Asia Pacific Information Services Sdn Bhd / MOE Call Centre BRONZE Scicom (MSC) Berhad / SILVER Tenaga Nasional Berhad / RHB Bank Berhad / GMS BRONZE Asian Business Software Solutions Sdn Bhd / Ladbrokes / RS Components Sdn Bhd / GOLD American International Assurance Bhd / VADS Business Process Sdn Bhd / SEAP SILVER Shaun Anthony Maxis Berhad / American International Assurance Bhd / Asian Business Software Solutions Sdn Bhd / Abdullah Borhanuddin Bin Samsudin VADS Business Process Sdn Bhd / BRONZE IBM Malaysia Sdn Bhd / Nokia / Hong Etiqa Insurance & Takaful Bhd / Syarikat Bekalan Air Selangor Sdn Bhd / GOLD Datacom South East Asia (M) Sdn Bhd / KLGSC BRONZE OCBC Bank / Sdn Bhd RHB Bank Berhad / KLGSC SILVER Maxis Berhad / Datacom South East Asia (M) Sdn Bhd / GOLD Asia Pacific Information Services Sdn Bhd / Etiqa Insurance & Takaful Bhd / Great Eastern Life Assurance (M) Bhd / BRONZE Asia Pacific Information Services Sdn Bhd / A/P Kanaganayagam Asia Pacific Information Services Sdn Bhd / Celcom Axiata Berhad / SILVER AmBank (M) Berhad / CONSOLATIONS Malarvizhi Murugaiah DHL Express (M) Sdn Bhd / BRONZE Celcom Axiata Berhad / Tenaga Nasional Berhad / Raymond Maxis Berhad / BRONZE Geraldine Clare Jacob Maxis Berhad / KLGSC RHB Bank Berhad / SILVER VADS Business Process Sdn Bhd / SILVER Mailvahanam C. Sundram Scicom (MSC) Berhad / IBM Malaysia Berhad / SILVER Asian Business Software Solutions Sdn Bhd / HP / George Datacom South East Asia (M) Sdn Bhd / Binti Mohamad Shuhaimi DHL Express (M) Sdn Bhd / Asia Pacific Information Services Sdn Bhd / Antoni Noorul Huda Binti Abu Bakar IBM Malaysia Sdn Bhd / DHL Express (M) Sdn Bhd / Yesu Dass A/L Antoni Maxis Berhad / BRONZE Nurizayani Binti Abdullah VADS Business Process Sdn Bhd / Kannal Solutions Sdn Bhd / MOE Call Centre SILVER Scicom (MSC) Berhad / Maxis Berhad / Thomas A/L Lourdusamy DHL Express (M) Sdn Bhd / IBM Malaysia Sdn Bhd / SILVER Celcom Axiata Berhad / MOE Call Centre Celcom Axiata Berhad / Afizah Binti Ismail Measat Broadcast Network Systems Sdn Bhd / SILVER Asia Pacific Information Services Sdn Bhd / GOLD DHL Express (M) sdn Bhd / GMS BRONZE American International Assurance Bhd / / / /
NaturalFeature
Damansara Heights / /
Organization
CCAM Secretariat / Berhad BRONZE Asia Pacific Information Services Sdn Bhd Etiqa Insurance & Takaful Bhd Best In-house Contact Centre / Ladbrokes Far East Contact Centre / INDIVIDUAL AWARD Best Contact Centre / Contact Centre Association of Malaysia / Contact Centre / CORPORATE AWARD Best Telemarketing Contact Centre / CORPORATE AWARD Best Outsourced Contact Centre / Inbound Contact Centre / Sdn Bhd Best Contact Centre / HP ANZ Contact Centre / CORPORATE AWARD Best In-house Contact Centre / Michelin Service Desk Best Outsourced Contact Centre / Customer Relationship Management and Contact Centre Association of Malaysia / /
Person
K. Nouri Darshini Selvasingam Edward Teoh / Shaun Anthony Sofia Erlina Binti Ramli Suriya / Azura P. Jamal / Chung Keong Hicham Haidar Abdallah / P. Jamal Mydin Donna Vitri Hasibuan / Donna Vitri Hasibuan Scicom / Haidar Abdallah Jasmine Chan Suet Ling Juli / Mark Victor Morais Scicom / Jia Xin / Kee Meng Gunavathi / Omar Mahmoud Anthony / Joanna Tan Bee Hong Leong Hooi / Ashraf K. Nouri / Stephanie Denise Herbolt Victor Miguel Chicata / Ismail Norazlin Binti Saidon Subananthini / Abu Bakar Nor / Adam Daniel Abdullah Aminudin Bin Zainodin Ashraf / Hussein Mohd Zaki Bin Mohd Ali Siti / Chung Hoo Pao Voon / Vijaya Ehambaram Hicham Haidar Abdallah / R. George Datacom South East Asia / Mohd Haniff Bin Hussein Mohd / R. George Abdirizak Omar Mahmoud Scicom / Mohd Yusuff Geraldine Clare Jacob / Huda Binti Abu Bakar / Edward Teoh Joanna Tan Bee / Nasir Ahmad Balamurugan Venugopal Dian Farhana / Joanna Tan Bee / Mark Victor Morais Mazlan Bin Abd / Mohd Shariff Nurizayani / Al Raheem Naief Magableh Eng / Al Raheem Naief Magableh Scicom / Satish Kumar / Nan Marpan Ramesh / Haidar Abdallah Scicom / Mohd Shariff Scicom / Rajan Edward Yin Chung Keong Hicham / Elvin Vong Ghulam Rasool Shar / Mohd Haniff Bin Hussein / Donna Vitri Hasibuan Faradina / Abdul Razak Borhanuddin Bin Samsudin Mailvahanam / Rashid Elavarasu / Aws Abed Al Raheem Naief / Mohd Ali Siti Fariha Jaafar Stephanie / Ghulam Rasool Shar Jazira / Abdul Halim Syed Abd Hamid Bin Syed / Suet Ling Juli Marini Binti Mohd Julai / Rani Malarvizhi / Hamid Bin Syed Jamaludin / Mohd Julai Poh Mahinder Singh / Gill Azura / Geraldine Clare Jacob Narkeeran / Pao Voon / / /
Customer Relationship Management and Contact Centre Association of Malaysia (CCAM) CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,