![Far North Queensland / Association of Commonwealth Universities / Cairns / James Cook University / Townsville / Queensland / Customer satisfaction / Tourism / Geography of Australia / States and territories of Australia / Consumer behaviour Far North Queensland / Association of Commonwealth Universities / Cairns / James Cook University / Townsville / Queensland / Customer satisfaction / Tourism / Geography of Australia / States and territories of Australia / Consumer behaviour](https://www.pdfsearch.io/img/57a1e0afbe72d6e61bfee7f95f5bb9d4.jpg) Date: 2009-01-09 00:37:36Far North Queensland Association of Commonwealth Universities Cairns James Cook University Townsville Queensland Customer satisfaction Tourism Geography of Australia States and territories of Australia Consumer behaviour | | Draft Media Release 9th January 2009 Tourists Have Say The latest research indicates that improvements in customer service levels might help some north Queensland businesses struggling with the tourism downturn to become
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