Adobe Software Microsoft PC Software / Novell / Google / Office (ITS) PolyU Technology & Consultancy Company Limited / Microsoft PC Software / Mechanism PC Systems / /
Event
Business Partnership / /
Facility
Help Centre / University PCs. / E-form Library / Li Ka Shing Tower / University Portal / Electronic Form Library / PolyU Electronic Form Library / /
IndustryTerm
licensed software / online knowledge base / internal and external communications / telephone hotline / desktop computing software / campus network / office software tools / software vendors / software licensing arrangements / web page design / technology standards / electronic messaging systems / Internet Access Campus-Wide Network Infrastructure / Web Browser / Online Tracking Service / maintenance services / problem-solving services / Web Development / campus-wide applications / web consultancy service / web-based help / desktop computing equipment / e-forms / web site development projects / web site administrative task / data communication equipment / web-based services / database management systems / legal software / departmental networks / statistical software packages / software funding / valid software licences / technology updates / information technology / hardware suppliers / computing / word processors / online enrolment / Internet Explorer / /
OperatingSystem
Microsoft Windows / /
Organization
Student Affairs Office / Finance Office / Health / Safety and Environment Office / Alumni Affairs and Development Office / Facilities Management Office / ITS General Office / Human Resources Office / Office for Mac / ITS Help Centre / Information Technology Services Office / Computer Centre / Academic Secretariat / Research Office / / /
Position
Computer Liaison Officer / General / Departmental Computer Liaison Officer / Representative to Department / /
Product
Explorer / /
ProgrammingLanguage
SQL / /
PublishedMedium
the ITS monthly / /
Technology
LAN / Information Technology / Operating System / Anti-Virus Software / word processors / Local Area Networks / service level agreement / /
_______________________________________________________________________________Staff Handbook on IT Facilities and Services 5. End User Support Services 5.1 Standard Services and Products Supported by ITS