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PENERAPAN PENGUKURAN KUALITAS PELAYANAN DI LEMBAGA KURSUS KETERAMPILAN “X” KOTA GORONTALO Hariana Jurusan Teknik Kriya, Universitas Negeri Gorontalo Jl. Jend. Sudirman No. 6 Kota Gorontalo Email:
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PENERAPAN PENGUKURAN KUALITAS PELAYANAN DI LEMBAGA KURSUS KETERAMPILAN “X” KOTA GORONTALO Hariana Jurusan Teknik Kriya, Universitas Negeri Gorontalo Jl. Jend. Sudirman No. 6 Kota Gorontalo Email: