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Brand management / Competition / Customer satisfaction / Loyalty business model / Online shopping / Brand / Store brand / American Customer Satisfaction Index / Business / Marketing / Pricing


Can You “Expect Great Things” at Kohl’s? Kelly Hoff Faculty Mentor: Amy Black Hastings College
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Document Date: 2009-03-18 12:05:40


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File Size: 495,25 KB

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Company

Target Corporation / Army / Wal-Mart / KMart / Kohl / J.C. Penney / Air Force Exchange Service / Federated Department Stores / Sears Roebuck and Co. / /

Country

United States / /

Currency

USD / /

Facility

Hastings College / University of Michigan / /

IndustryTerm

measurement tool / sale advertising / retail industry / transportation/communication/utilities / retail / finance/insurance / manufacturing/nondurables / machinery / sample / advertising industry / food / energy / manufacturing/durables / transportation/communications/utilities / possible product / web diagram / advertising industry states / /

MarketIndex

American Customer Satisfaction / /

Organization

Public administration / University of Michigan / Hastings College / Natural Resources Conservation Service / U.S. Department of Labor / /

Person

Van Raaij / Jagdish N. Sheth / Michael Silverstein / John A. Howard / Kelly Hoff / Marshall Field / Kohl / Claes Fornell / Tommy Hilfiger / Michael D. Johnson / Amy Black / Arthur Berger / /

Position

stereo headset player / researcher / bargain hunter / general model for economic psychology / /

ProvinceOrState

Nebraska / Michigan / /

PublishedMedium

Consumer Reports / /

URL

www.theasci.org / www.dictionary.com / /

SocialTag