Peregrine Systems / Incident / Incident Management / /
Country
Netherlands / / /
Event
Force Majeure / /
Facility
Information Technology Infrastructure Library / Tilburg University / /
IndustryTerm
internal services / least energy / online banking / good resilient infrastructure / service management / ad hoc networks / mindful infrastructure / Informal networks / restricted search / banking / the proposed solution / higher-line support / advertising campaign / retail clients / /
Organization
Organization of the Incident Management / HIGH RELIABILITY ORGANIZATIONS Introduction An / Vlekho Business School / Tilburg University / Reliability Organizations / Central Computer & Telecommunications Agency / /
Person
Incident / Van Den Eede / James Reason / Van de Walle / /
Position
senior executive / Manager of recommendations / team member / Coordinator / Manager / Manager Financial institution Business Department Division Incident handling team / manager / the service delivery owners / =Team leader / Chief Information Officer / =Coordinator / /
Technology
Information Technology / decision support system / /
Organizational Learning for the Incident Management Process: Lessons from High Reliability Organizations