![Customer experience / Customer engagement / Customer intelligence / ECRM / Service-profit chain / Marketing / Customer experience management / Business Customer experience / Customer engagement / Customer intelligence / ECRM / Service-profit chain / Marketing / Customer experience management / Business](https://www.pdfsearch.io/img/96d7dc77e76dff814ac11d9ae7671f7f.jpg) Date: 2012-05-28 08:26:24Customer experience Customer engagement Customer intelligence ECRM Service-profit chain Marketing Customer experience management Business | | About your customers © Ann Holman 2009 All rights reserved. Except for the quotation of short passages for the purposes of criticism and review, no reproduction, copy or transmission of this publication may be made wi
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