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Customer experience / Customer engagement / Customer intelligence / ECRM / Service-profit chain / Marketing / Customer experience management / Business
Date: 2012-05-28 08:26:24
Customer experience
Customer engagement
Customer intelligence
ECRM
Service-profit chain
Marketing
Customer experience management
Business

About your customers © Ann Holman 2009 All rights reserved. Except for the quotation of short passages for the purposes of criticism and review, no reproduction, copy or transmission of this publication may be made wi

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