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Stakeholder Conflict Resolving Model in PSS Design Tony Kim, Donghoon Bae [removed], [removed] International Design School for Advanced Studies, Hongik University, Sangsudong, Mapogu, Seoul, Republic
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Document Date: 2012-05-17 01:49:54


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Helsinki / Selangor / Seoul / Kuala Lumpur / /

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North River Press / Cox / Product-Service Systems / Study ofEuripa Labs / Modern Corporation / /

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Malaysia / Korea / /

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Arizona State University / Hongik University / /

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process tool / food service delivery / food delivery service / final solution / food delivery / instant delivery food / food / telephone order / chicken food delivery service / delivery food / food delivery workers / ordered food / food quality / hot food / chicken food delivery service blueprint / chicken food delivery / cold food / hot fresh food / proposed innovative solution / logical tools / fresh hot food / /

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All / Harvard / Center for Services Leadership / Hongik University / PSS / Arizona State University / International Design School for Advanced Studies / Green Growth Research Fund / Conclusion Service / /

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Michael Beer / Nitin Nohria / Mont / Figure / R. Edward Freeman / /

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Automated Teller / Delivery worker / restaurant manager and delivery worker / delivery worker / restaurant manager and consumer” / General / restaurant manager / part time delivery worker / restaurant manager / delivery worker and customers / exploration-design model / designer / /

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Arizona / /

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Harvard Business Review / /

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CRM / /

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