View Document Preview and Link Document Date: 2011-01-21 11:29:34 Open Document File Size: 740,42 KB Share Result on Facebook
Company Avaya / NEC / Critical Links / Net Integration / Nortel / ShoreTel / Mitel / Interactive Intelligence / Siemens / AT&T / UC / 3Com / Gartner Inc. / IBM IBM / Cisco / edgeBOX Enterprise / Toshiba / Microsoft / / Continent Asia / North America / / Country Australia / Portugal / United States / / Event M&A / Business Partnership / Reorganization / FDA Phase / / Facility Software Communication System / / IndustryTerm integrated applications / software platform / personal communications / legal advice / communications technologies / customer service departments requiring contact center applications / networks / telephony / communication channels / communications enablement / consolidated administration tools / telephony providers / open-source software / portfolio/products / telephony name / video telephony / administration tools / file management / collaborative communications / virtual private network / hybrid solution / information technology / Internet Protocol / business server / mobile and soft telephony / online meetings / Web conferencing / telephony consideration / indispensable business tool / Web server / notification applications / multisite network / telephony offerings / telephony market / solutions / much legacy equipment / contact center applications / communications equipment / large telephony organizations / technology providers / heritage products / technology buyers / communication applications / remote management / ancillary tools / technology decisions / Presence services / telephony vendors / collaboration applications / with contact center and other applications / built-in router / video solutions / appropriate network / telephony player / technology / live communications / individual applications / consumer applications / everyday management / telephony channel / software solution / technology partnerships / communications budgets / telephony system / voice over IP / public switched telephone network / Web services / / NaturalFeature Nortel channel / Small channel / / Organization Users IP Office / Lotus Foundations Reach Lotus Sametime Lotus Foundations Start and Lotus Foundations Reach Lotus Sametime Customer Interaction Center / BCM / edgeBOX Office / Lotus Foundations Reach Lotus Sametime Customer Interaction Center / SCS IP Office / IP Office / / Person Joslyn Faust / Megan Marek Fernandez / Aura Cisco Unified / / Position model for business process integration / player / Communications Director / administrator / IP telephony player / heritage Business Communications Manager / / Product Small Business Server / IT / / Region Western Europe / / Technology SOA / IP telephony / application program interface / built-in router / information technology / communications technologies / PSTN / Session Initiation Protocol / PDA / PBX / LAN / IP / VPN / data encryption / Wi-Fi / Ethernet / WLAN / firewall / video conferencing / VOIP / Web server / / SocialTag 
MarketScope for Unified Communications for the SMB Market, North America Gartner RAS Core Research Note G00174964, Joslyn Faust, Megan Marek Fernandez, 9 April 2010, R3346[removed]Unified communications can improve the