tax law changes / work products / content management / return processing operations / tax return filing technology / account-related tools / software components / Web site design / return preparation software vendors / Tax law complexity results / outdated technology / Tax law complexity / publication search capability / telephone resources / Internet-based electronic filing platform / Past audits / contractor services / performance management systems / endto-end portal / data-mining score restrictions / /
Organization
Internal Revenue Service / TAX ADMINISTRATION / Government Accountability Office / Large and Mid-Size Business Division / office of Management and Budget / IRS’s Criminal Investigation Division / Department of the Treasury office of Tax Policy / Committee on Finance / Department of the Treasury / United States Senate / Congress / Department of the Treasury Accountability Report for Fiscal Year / Federal Government / IRS Office / Tax Exempt and Government Entities Division / /
Person
Mark W. Everson / / /
Position
Treasury Inspector General / President / INSPECTOR / SECRETARY / officer / contractor / J. Russell George Inspector General / Chief Counsel / Commissioner / An IRS contractor / Major / head of each Executive agency / managing contractor / /
Technology
IRS technology / Information Technology / operating system / IRS tax return filing technology / /
Microsoft Word - Challenges-FY2009.doc