Austin / Washington / DC / Washington / D.C. / Atlanta / /
Country
United States / /
Currency
USD / / /
IndustryTerm
telephone service / telephone assistors / faster refund processing / telephone operations / basic tax law questions / tax law questions / website services / effect of late tax law changes / taxpayer services / important tool / tax law topics / return processing system / computer systems / return processing / telephone performance data / telephone menus / e-filed / correspondence services / /
Organization
Joint Operations Center / International Monetary Fund / Oversight Committee / Internal Revenue Service / U.S. government / Tax Administration / Ways and Means House of Representatives Each / Honorable John Lewis Ranking Member Subcommittee / Department of the Treasury / United States Senate / Congress / Telephone Service / Providing Service / Honorable Orrin Hatch Ranking Member Committee / IRS’s IA / IRS Faces Challenges Providing Service / /
Person
James R. White / / /
Position
Treasury Inspector General / Governor / e-File Tax Examiner Taxpayer Assistance Center Treasury Inspector / Executive / Customer Service Representative / The Honorable Max Baucus Chairman / The Honorable Charles W. Boustany Chairman / /
GAO[removed], 2013 TAX FILING SEASON: IRS Needs to Do More to Address the Growing Imbalance between the Demand for Services and Resources