ISUPPORT_D6.1_DEF ISUPPORT_D6.1_DEF

Source URL: www.i-support-project.eu

iSupport Incident Management Overview The iSupport software is a powerful and flexible help desk/desktop support solution used by San José State to manage information technology tickets, or ‘incidents.’ While iSupp

Source URL: itsstage.sjsu.edu

iSupport Incident Management Overview The iSupport software is a powerful and flexible help desk/desktop support solution used by San José State to manage information technology tickets, or ‘incidents.’ While iSupp

Source URL: its.sjsu.edu

• Microsoft
• Software
• California State University
• San Jose State University
• Incident management
• Outlook.com

ITS Projects iSupport Stats TJ Morrigan March 25, 2015 Purpose of Metrics

Source URL: its.sjsu.edu

• Benchmarking
• Strategic management
• San Jose State University
• Service-level agreement
• Baseline
• Metrics

Overview | ZEAL Network SE Q ISuPPort chAritiES

Source URL: www.zeal-network.co.uk

Transparency and honesty are key to building good relationships with your customers. Keep customers informed and communicate with them in ways that are convenient such as web, mobile, text, social media.The easier you ma

Source URL: www.isupport.com

• Service-level agreement
• Help desk
• Customer experience management
• Business
• Contract law
• Information technology management
• Outsourcing

PDF Document

Source URL: www.isupport.com

New in iSupport® v12.7 In addition to continued enhancement of code quality, this release contains the following features: Social Client renamed to “mySupport” Email Processing Email Rules and Rule Groups for Email

Source URL: isupport.com

• Computer-mediated communication
• Anti-spam techniques
• IBM Lotus Notes
• Email
• Computing
• Internet

PDF Document

Source URL: www.isupport.com

• Marketing
• Desk
• Business
• Help desk
• Spiceworks
• System administration

PDF Document

Source URL: www.isupport.com

• Internet culture
• Teleconferencing
• Web conferencing