AXELOS overview We are a joint venture between the UK Government Cabinet Office and Capita plc. AXELOS is the custodian of proven Global Best Practice – ITIL® and PPM (including PRINCE2® and MSP®).

Source URL: www.axelos.com

• Standards
• Emergency management
• Motivation
• Psychological resilience
• Resilience
• Public safety
• Information Technology Infrastructure Library
• Cyberwarfare
• PRINCE2
• Management
• Information technology management
• Method engineering

Factsheet: ITIL Process Map

Source URL: en.it-processmaps.com

• Technology
• ISO/IEC 20000
• Management
• Business
• Information technology management
• Information Technology Infrastructure Library
• IT service management

iqrm {Ffi''R ITil.TqF* iTgtt Rr{el.c*t, *-r6qrdr

Source URL: opmcm.gov.np

Review of recent ITIL® studies For APMG by Rob England White Paper November 2011

Source URL: www.best-management-practice.com

• Information Technology Infrastructure Library
• Technology
• IT service management
• Service desk
• Incident management
• ISO/IEC 20000
• Configuration management database
• IT Service Management Forum
• Problem management
• Information technology management
• Project management
• Information technology

ITIL Foundation V2 DEODIS

Source URL: www.deodis.com

ITIL Foundation V3 DEODIS

Source URL: www.deodis.com

Service Delivery Ce cours est une introduction aux notions d’ITIL pour les stagiaires impliqués dans la gestion d’un Infrastructure technique, qui veulent devenir familiers avec les notions exhaustives des meilleur

Source URL: www.deodis.com

ITIL Practionner Support and Restore DEODIS

Source URL: www.deodis.com

ITIL Foundation Bridge V2 vers V3 DEODIS

Source URL: www.deodis.com

ITIL Foundation Certification Basiswissen und Vorbereitung zur Zertifizierungsprüfung Nadin Ebel

Source URL: www.nell-it.de