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#	Item
71	Microsoft PowerPoint - ITSM_Academy_Webinar_Catalogs.pptx Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2014-12-11 10:13:59 Information technology management ITIL Method engineering IT service management Service desk Service Business service management Book:IT Service Management
72	AHIMTA IIMTQS Position Task Book Comment Form Please save file as: AHIMTA_Comments_FirstName_LastName_YYYYMMDD.xlsx Email completed comment form to: First Name: Last Name: Add to Reading List Source URL: ahimta.org Language: English - Date: 2016-07-21 11:35:41 Firefighting in the United States Business software Disaster preparedness Enterprise modelling ITIL Incident management
73	b m c i N D U S T R Y INSI G H T s Six Criteria for an Effective CMDB Architecture What do enterprises as diverse as CARFAX, a large retailer, and an infrastructure services Add to Reading List Source URL: www.rightstar.com Language: English - Date: 2014-12-23 14:57:44 Information technology management Configuration management database Configuration Management ITIL BMC Software Visual CMDB UCMDB
74	AHIMTA IIMTQS Position Task Book Comment Form Please save file as: AHIMTA_Comments_FirstName_LastName_YYYYMMDD.xlsx Email completed comment form to: First Name: Last Name: Add to Reading List Source URL: www.ahimta.org Language: English - Date: 2016-07-21 11:35:41 Firefighting in the United States Business software Disaster preparedness Enterprise modelling ITIL Incident management
75	IT Agents Meeting Notes 2009 Archive Add to Reading List Source URL: cio.unm.edu Language: English - Date: 2013-09-25 13:27:06 Information technology management ITIL Method engineering IT service management Service desk Event Management Tudor IT Process Assessment Business service management
76	Microsoft PowerPoint - Putting the Pro in Process Design_Webinar.ppt [Compatibility Mode] Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2014-12-11 10:16:50 Information technology management IT service management ITIL Change management FitSM IT Service Management Forum
77	D ATA S H E E T Workflow Manager Control Application Packaging Workflow, Software License Management Workflow, and the Entire Enterprise Software Asset Lifecycle Add to Reading List Source URL: media.flexerasoftware.com Language: English - Date: 2016-06-27 17:31:43 Information technology management Workflow technology Process management Groupware Management Workflow Business process management ITIL IT service management Application software Software asset management Flexera Software
78	Please include your designation and LHD DESIGNATION LHD / SHN Proposal 1 –Change the Severity Assessment Code classification mechanism from a matrix to a code based only on severity of outcome Discussion P Add to Reading List Source URL: www.cec.health.nsw.gov.au Language: English - Date: 2016-03-02 18:34:53 Business software Disaster preparedness Enterprise modelling Firefighting in the United States ITIL Incident management
79	Datacenter, Database Hosting Add to Reading List Source URL: it.unm.edu Language: English - Date: 2016-06-02 14:41:34 Information technology management Outsourcing Customer experience management Help desk ITIL Service-level agreement University of New Mexico Customer support Oracle Database Computer security incident management Service Technical support
80	Microsoft Word - 209617_BMC Service Request Management_DS.doc Add to Reading List Source URL: www.rightstar.com Language: English - Date: 2014-02-26 02:20:41 Information technology management BMC Software ITIL Service catalog Software as a service Cloud computing BMC Remedy Action Request System Fusion Business Solutions

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