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Date: 2014-12-11 10:10:36Information technology Information technology management ITIL Management Method engineering IT service management Incident management ISO/IEC 20000 IT Service Management Forum | Microsoft PowerPoint - Agile SM Webinar 0714Add to Reading ListSource URL: www.itsmacademy.comDownload Document from Source WebsiteFile Size: 3,42 MBShare Document on Facebook |