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Interactive voice response / Altitude Software / Banco Santander Totta / Call centre / Spain / Electronics / Financial services / Santander Group / Cantabria / Santander / Cantabria


Banking on Customer Satisfaction Banco Santander is the largest financial group in the Iberian Península and Latin America. With the help of Altitude Software’s contact center applications, Banco Santander provides 2
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Document Date: 2014-05-29 11:06:45

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Company

Banco Santander Portugal / Altitude Software / Altitude Software Delivers Results Altitude Software / Banco Santander / Contact Center Resources / Modular Solution Banco Santander / Customer Satisfaction Banco Santander / Contacts Banco Santander Portugal Altitude Software / /

Continent

America / /

Country

Portugal / /

IndustryTerm

center strategic business tool / Web-based Customer Service Business Benefits / Internet banking / center applications / financial / bank / web-based customers / investments services / communications technology suite / these automated services / home banking access / basic self-provisioning services / computer telephony integration / /

NaturalFeature

Iberian Peninsula / /

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Position

Director / Banco Santander Portugal Superior Customer Contact Approximately / /

Region

Latin America / Iberian Peninsula / /

Technology

computer telephony integration / interactive voice response / /

URL

www.altitude.com / www.santander.pt / /

SocialTag