| Document Date: 2014-11-07 09:19:52
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Company Indiana Michigan Power / NREMC‟s Bank / Northeastern Rural Electric Membership Corp. / Twitter / Facebook / American Electric Power / / / Event Person Communication and Meetings / Force Majeure / Company Expansion / Product Release / / Facility Fort Wayne / / IndustryTerm social media / technology deployment / leveraged technology / embraced technology / power supplier / pocket steel mill / technology investments / energy usage / / MarketIndex American Customer Satisfaction / TSE Services / Cooperative Difference American Customer Satisfaction / / Organization World Health Organization / National Information Solutions Cooperative / Federal Energy Regulatory Commission / / Position Gregg Kiess President/CEO / / Product Geographical Information System (GIS) / Smart Hub / / ProvinceOrState Indiana / / RadioStation Watt / / Region northeastern Indiana / / Technology also embraced technology / mobile device / /
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Grid Modernization Leads to Improved Satisfaction Background Rural Electric Cooperative: to some, the very name might give the impression of a small and not very sophisticated utility. Yet, the 2012 Assessment of Demand