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Contract law / Outsourcing / Service-level agreement / Computer-mediated communication / Internet / Anti-spam techniques / Incident management / Information technology management / Email / Computing


SHARED SERVICES EMAIL SERVICE LEVEL AGREEMENT VERSION[removed]BETWEEN CONSOLIDATED TECHNOLOGY SERVICES
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Document Date: 2014-06-04 11:36:45


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File Size: 435,51 KB

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City

Olympia / /

Company

Support High Availability Disaster Recovery Hardware / Symantec / Washington State Consolidated Technology Services / Microsoft / Agency Delegated / /

IndustryTerm

successor products / software failures / similar device / server software / search capabilities / communications device / client software / automated event-driven problem management / suppression systems / Web Application / Web Application software product / 24x7 electronic monitoring / basic email services / software product / individual services / patch management / consolidated and secure messaging infrastructure / security system infrastructure / server hardware / utility software maintenance / application software / software setup / enterprise email infrastructure / fax services / computing / software clients / software maintenance / state network / /

Organization

Washington State office of the Chief Information / State Data Center / CTS ITSMOM / Washington State government / house of representatives / Approved ActiveSync Device List Provisioning Secure Email Policies Administration of the Secure Email Portal / senate / SHARED SERVICES EMAIL SERVICE LEVEL AGREEMENT CTS / Secure Email Service / SHARED SERVICES EMAIL SERVICE LEVEL AGREEMENT / /

Person

Guide / /

/

Position

local administrator / chief clerk / secretary / Officer / contractor / Administrator / Customer Administrator / /

Product

Customers / 24x7 / /

ProvinceOrState

Washington / /

PublishedMedium

the Agency Delegated Administrator Guide / Security Management / /

Technology

Information Technology / Smartphone / Mobile Device / Operating system / Consolidated Technology / Mobile Devices / DNS / DLP / SERVICE LEVEL AGREEMENT / /

SocialTag