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Instant computer support
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1	CAPABILITY OVERVIEW Surevine specialise in real-time secure information sharing. We design, build and support secure, scalable collaboration environments for the National, Homeland and Cyber Security domain and organisat Add to Reading List Source URL: www.surevine.com Language: English - Date: 2015-04-10 11:43:15 Security Cross-platform software Extensible Messaging and Presence Protocol Computer security Instant messaging United States Department of Homeland Security International Multilateral Partnership Against Cyber Threats National Cyber Security Division Computing Online chat Computer-mediated communication
2	“Avistar’s virtualization-ready approach to extending the multiparty video and interoperability capabilities of Microsoft Lync makes good sense. The combination of native support for H.264, RT video and audio, and co Add to Reading List Source URL: www.avistar.com Language: English - Date: 2012-05-08 17:36:38 Software Microsoft Lync Server Microsoft Lync Multipoint Control Unit Instant messaging Videoconferencing Microsoft Microsoft Office 365 Videotelephony Computer-mediated communication Electronic engineering
3	Using Dialogue Acts to Suggest Responses in Support Services via Instant Messaging Edward Ivanovic Department of Computer Science and Software Engineering University of Melbourne [removed] Add to Reading List Source URL: www.alta.asn.au Language: English - Date: 2006-11-21 07:43:34 Fiction MSN Computing Instant messaging Internet Relay Chat Internet culture Dialogue Windows Live Messenger Computer-mediated communication Online chat Videotelephony
4	Polycom UC Software Feature Summary 5.2 Release[removed]End user features 5.2 Release[removed]OpenSIP specific Add to Reading List Source URL: support.polycom.com Language: English - Date: 2015-02-24 01:40:39 Electronics Microsoft Lync Server Microsoft Lync Polycom Unified communications Instant messaging Provisioning Session Initiation Protocol VoIP phone Videotelephony Computer-mediated communication Electronic engineering
5	Why Do We ReachOut? Functions of a Semi-persistent Peer Support Tool Michal Jacovi, Vladimir Soroka, Sigalit Ur IBM Research Lab in Haifa Mount Carmel Haifa 31905, Israel Add to Reading List Source URL: www.research.ibm.com Language: English - Date: 2011-02-01 07:35:36 Humanâ€“computer interaction Multimodal interaction Human–computer interaction Information Computer-mediated communication Collaborative software Computer-supported cooperative work Personal information management Instant messaging Computing Collaboration Groupware
6	“Ask Before You Search” Peer Support and Community Building with ReachOut Amnon Ribak, Michal Jacovi, Vladimir Soroka IBM Research Lab in Haifa Haifa University Campus Haifa – 31905, Israel Add to Reading List Source URL: www.research.ibm.com Language: English - Date: 2011-02-01 07:35:39 Internet culture Internet Groupware Social information processing Collaboration Computer-supported cooperative work IBM Lotus Sametime Instant messaging Usenet newsgroup Computing Computer-mediated communication Online chat
7	Features Guide Get the most from your phone. It’s all on the Now Network.™ GPS Navigation Add to Reading List Source URL: support.sprint.com Language: English - Date: 2010-04-10 02:35:30 Videotelephony Online chat MSN Instant messaging clients Cross-platform software AOL Instant Messenger Email Yahoo! Messenger Windows Live Software Computer-mediated communication Computing
8	The Value of Persistent Chat in Incident Management, Support and Business Continuity A whitepaper by Mindlink Software Contents Add to Reading List Source URL: cdn2.hubspot.net Language: English - Date: 2013-11-21 11:16:08 Computing Internet Instant messaging Chat room Virtual Places Chat Internet culture Online chat Computer-mediated communication
9	Why US? 24/7 Availability Certified Technical Support Team Instant Technical Support Add to Reading List Source URL: speakerd.s3.amazonaws.com Language: English - Date: 2014-10-16 12:26:27 Hewlett-Packard Personal computers Computer printers Office equipment Computer printing HP Enterprise Business Computing Computer hardware Technology
10	Why US? 24/7 Availability Certified Technical Support Team Instant Technical Support Add to Reading List Source URL: speakerd.s3.amazonaws.com Language: English - Date: 2014-10-16 13:10:01 Hewlett-Packard Personal computers Computer printers Office equipment Computer printing HP Enterprise Business Computing Computer hardware Technology

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