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Electronic commerce / Call centre / Computer telephony integration / Telephony / Customer experience / Customer support / Speech analytics / Customer relationship management / Marketing / Customer experience management / Information technology management
Date: 2012-11-27 09:11:18
Electronic commerce
Call centre
Computer telephony integration
Telephony
Customer experience
Customer support
Speech analytics
Customer relationship management
Marketing
Customer experience management
Information technology management

CallCopy and Vertical Solutions, Inc. Partner to Enhance Customer Experience & Field Service Management Platform CallCopy’s Integrated Workforce Optimization Lets VSI Users Tap into Valuable Customer Insights, Improve

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