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Electronic commerce / Customer experience / Interactive voice response / Online shopping / Service / Smartphone / Chief customer officer / Customer dynamics / Marketing / Business / Customer experience management


Answering Two Key Questions… “What do customers want in a great service experience?” “What do customers and companies want from the technology behind that great customer experience?”
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Document Date: 2013-06-05 04:22:52


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File Size: 1,18 MB

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