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Government / Ethics / Dispute resolution / Scottish Public Services Ombudsman / Investigatory Powers Tribunal / Law / Ombudsman / Complaint


Complaints Management Policy Revised February 2012
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Document Date: 2012-07-12 18:42:30

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File Size: 77,10 KB

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Company

Council / /

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IndustryTerm

conflict management / complaints management / interpreter services / /

Organization

Croydon Shire Council / POLICY COMMITMENT Council / COMMUNICATION Council / e.g. / POLICY STATEMENT Croydon Shire Council / STATEMENT Croydon Shire Council / Crime and Misconduct Commission / POLICIES OR PROCEDURES All Council / COMMITMENT Council / Local Government / RELATED POLICIES OR PROCEDURES All Council / /

Position

advocate / authorised officer / Mayor / advisor / CEO / Governor / Council officer / solicitor / Manager / internal complaints officer / Chief Executive Officer / Business Unit Manager / officer and CEO / CEO / Deputy CEO / delegated officer / Complaints Officer The CEO / accountant / RECORDING COMPLAINTS The CEO / The Complaints Officer / reviewer The CEO / officer / professional advisor / Deputy CEO / Director Engineering Services / Manager Finance Services and Manager Business Services Complaints Management Process / Councillor / interpreter / Business Unit Managers Each Manager / Complaints Officer / /

Technology

CMP / /

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