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The JetBlue Post Mortem, Part 1: What Went Wrong
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Document Date: 2014-09-05 21:40:52

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Edmonton / Austin / Columbus / Indianapolis / Toronto / Cheyenne / Denver / Petaluma / Boston / New York / Kansas City / Calgary / Cedar Rapids / Chicago / /

Company

Holiday Inn / Jet Blue / Air Canada / Cartoon Network / USA TODAY / YouTube / JetBlue / American Airlines / Shuttle America / United Airlines / /

Country

Canada / India / United States / /

Currency

USD / /

Event

Reorganization / Person Travel / Natural Disaster / Bankruptcy / Layoffs / Employment Change / /

Facility

Holiday Inn / Salt Lake City airport / Cheyenne's airport / Denver's airport / Cheyenne airport / Kenyon College / University of Regina / /

Holiday

Valentine's Day / Christmas / /

IndustryTerm

botched advertising campaign / transportation / post-bankruptcy airline / cellphone carrier / communications system / airline / telephone agents / airline fiascoes / airline attendants / make travel arrangements / airline dispatchers / airline industry / telephone agent / air travel / communications problems / /

MusicGroup

Part 1 / Post Mortem / /

NaturalFeature

Rocky Mountains / /

Organization

U.S. government / University of Regina in Saskatchewan / Kenyon College in Ohio / Congress / U.S. Department of Transportation / /

Person

Jim Samples / Sue / Daryl Jenkins / Andi / Charlotte / David Neeleman / Mike Wines / Bill Mosley / Renee Montagne / Michael Boyd / Brian Box / Gary Stoller / Cory Anderson / Bob Harman / Megan McCarthy / David Letterman / Scott Hinderman / Roger Barbour / Ann Kinney / Barbara / Patrick Houlihan / Joseph De Avila Retrieved / Joseph De Avila / /

Position

independent airline consultant / spokesman / DOT spokesman / ticket agent / official / CEO / industry analyst / customer-service manager / pilot / United spokeswoman / executive vice president and general manager / manager / general manager / restaurant manager / photographer / analyst / lawyer / /

ProvinceOrState

Ohio / Saskatchewan / California / Wyoming / Iowa / /

PublishedMedium

the United Express / USA TODAY / /

Region

Southwest / /

URL

http /

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