Gillian Lafferty Paul McFadden Fiona / Paul McFadden Fiona Paterson / Maclean Steve Carney Emma Gray Ombudsman / Jim Martin Niki Maclean Steve Carney Emma / /
Position
Director of Complaints and Investigations Head of Policy and External Communications / Secretary / Chair / Assistant Complaints Improvement Project Manager Senior Personal Assistant / Executive Assistant / Director of Corporate Services Director / /