India Airlines / Air Deccan / Zeppelin Corporation / Southwest Airlines / Bharat Airways / Tata Group / Jet Airways / GoAir / IndiGo / Singapore Airlines / Deccan Airways / Kingfisher airlines / Imperial Airways / German Airship Transport Corporation / Mistry Airways / Disney Corporation / Scandinavian Airline Services / Air Sahara / Industry Service Quality Concept Quality / Orient Airways / Pacific Southwest Airlines / Tata Airlines / Indian National Airways / SpiceJet / Ambica Airways / Tata Sons Ltd. / /
Country
Pakistan / United States / India / /
Currency
Rs / USD / / /
Facility
VJKM Institute / B.B.A College / Karachi's Drigh Road Aerodrome / /
IndustryTerm
air transport services / airline industry / passenger services / customer travel / airline carriers / airline / telecommunications / airline service / information technology / elementary services / Airline services / air travel / discount carrier / internet websites / /
NaturalFeature
Sahara / /
Organization
B.B.A College / VJKM Institute of Management and Computer Studies / Royal Air Force / /
Person
Philip B. Crosby / Joseph M. Juran / Jan Carlzon / Neville Vincent / / /
Position
Model of Service / Model of Service Quality Airline Industry / researcher / CEO / Head of the Department / pilot / Major / Lecturer / receptionist at the tax office / /
Abhinav International Monthly Refereed Journal of Research In Management & Technology Volume I, December’12 ISSN –