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Marketing / Mobile banking / Mobile content / Consumer behaviour / Bank / Customer satisfaction / Online shopping / Customer experience / Electronic commerce / Business / Technology


A Quarter of the UK Population is Unhappy with their Retail Bank Nationwide Building Society tops the Customer Satisfaction chart and RBS Mobile App gets First Place for Ease of Use London, U.K., 16 December 2014 – Fin
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Document Date: 2015-02-03 07:10:27

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City

London / /

Company

RBS / Santander / Market Force Information Inc. / Lloyd / Barclays / Paypal / Google / /

Country

United Kingdom / /

Currency

GBP / /

IndustryTerm

retail banks / retail banking study / favourite national bank chains / mobile banking / decision-support tools / bank / analytics algorithms / electronic banking / customer intelligence solutions / /

Organization

Market Force / Retail Bank Nationwide Building Society / Market Force Information Market Force / Need to Trust / Nationwide Building Society / Consumers Need to Trust / /

Person

Cheryl Flink / /

Position

advisor / teller / worldwide leader / Chief Strategy Officer / /

Technology

mobile banking / flash / analytics algorithms / /

URL

http /

SocialTag