IBM / Changed Services Limited / Axios Systems / Global Knowledge Training LLC / Gartner / ITIL V3 Expert Six Challenging Trends / Ciba Vision Corporation / /
Event
Man-Made Disaster / /
Facility
IT Infrastructure Library / Resource library / /
IndustryTerm
customer facing services / application support groups / remote support tools / public cloud computing / private cloud-based services / backup services / hybrid cloud services / relationship management / customer-facing services / Cloud supporting services / processes and supporting technology / web-based training / live online training / cloud-based technology / web self-service portal / service management tools / center management / database services / storage services / Technology selection / cloud services / /
Movie
On the Job / /
Organization
Support Center / IT / / /
Position
IT Service Manager / team member / Desktop Support Technician / Manager / Analyst / customer service excellence Desktop Support Technician / technician / support analyst / /
ProgrammingLanguage
JavaScript / /
Technology
knowledge management / rapid application development / cloud-based technology / smart phones / mobile device / mobile devices / /
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