Back to Results
First PageMeta Content
Knowledge management / Education / Knowledge Centered Support / Videotelephony / Alcatel-Lucent / Avaya


KCS at Avaya: Where Everyone Can Publish The Direct to Publish Program Leadership at Avaya was aiming to make the selfservice experience on the
Add to Reading List

Document Date: 2013-03-10 23:56:22


Open Document

File Size: 156,71 KB

Share Result on Facebook

City

Santa Clara / /

Company

Avaya / Use / Consortium / DB Kay & Associates / /

IndustryTerm

incident management / knowledge management / online support experience / communications solutions / /

Person

Greg Oxton / David Kay / Mike Runda / Innovation / /

Position

Explicit Executive / Author / coach / Client Services SVP and President / Training Each engineer / Executive Director / /

ProvinceOrState

California / /

Technology

knowledge management / /

SocialTag