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Business / Verisign / Customer experience / Knowledge Centered Support / Technical support / Customer support / Customer insight / Loyalty business model / Marketing / Customer experience management / Help desk


VERISIGN SECURITY SERVICES KCS at Work: Improving the Customer Experience SM Consortium for
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Document Date: 2012-05-24 12:30:54

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File Size: 263,38 KB

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Company

VERISIGN / Consortium / DB Kay & Associates / /

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Event

Product Release / /

IndustryTerm

Internet infrastructure services / reuse solutions / priority product / handheld devices / Internet economy / knowledgebase solution / particular knowledgebase solution / /

Organization

Enabled / /

Person

Roger Chang / Sallee Peterson / /

/

Position

VP of Global Customer Support / Director of Authentication and Security Services Roger Chang / Director of Authentication and Security Services / /

Product

Knowledge-Centered Support / /

URL

www.dbkay.com / www.serviceinnovation.org / /

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