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LANDesk
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61	Changes to be made to LANDesk[removed]These are all considered Standard Changes, and changes like these have been pre-approved by the CAB. They will be logged in LANDesk change log, in addition to existing LANDesk ti Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-12-12 10:57:57 Information technology management Service desk Triage 7 July 2005 London bombings LANDesk Remote administration software System administration
62	Changes to be made to LANDesk[removed]after business hours. These are all considered Standard Changes, and changes like these have been pre-approved by the CAB. They will be logged in LANDesk change log, in addition Add to Reading List Source URL: dii.vermont.gov - Date: 2014-12-17 13:52:37
63	User Account Requests Training (Requestors) January, 2015 Presenter: Alice Cloud, IT Service Desk Specialist Service Desk: [removed], Option 1 Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2015-01-15 09:19:05 Email Computing Internet Technology LANDesk Remote administration software System administration
64	Newsletters November 2014 Newsletter In this months Issue: • Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-12-19 11:15:42 Information technology management Cyberwarfare Computer security Data security National security LANDesk Password Internet privacy Data breach Security Computer network security Secure communication
65	Reporting LANDesk Issues Capturing Screenshots Report all LANDesk issues, questions, etc. to the following email: [removed] What to Report in Email  User name and contact information Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-11-24 10:34:30 Screenshot software Windows Vista Windows 7 Graphical user interfaces Snipping Tool Screenshot Taskbar Computer icon Control key Microsoft Windows System software Software
66	Requesting Support Guide Overview The State of Vermont uses various means for requesting IT support. The merger of DII IT and AHS IT has led to combining multiple IT support ticketing systems into one system and improve Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-12-23 14:55:18 Issue tracking system Ticket LANDesk Computing Internet Communication Tickets Email Business software
67	User Account Request - Analyst Guide Login ......................................................................................................................................................................2 Informati Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-12-22 13:35:17 LANDesk Remote administration software System administration Issue tracking system Dashboard Hypertext Transfer Protocol Software Computing Application software
68	LANDesk “Request Support” Training Questions Log Attachments: Q: Are there attachment types/naming conventions that LANDesk will NOT accept? A: EXE files Q: Are there size restrictions for attachments? A: 4MB Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-11-26 11:12:33 Spamming Web 2.0 Webmail Email Computing Internet
69	Analyst Guide for “Request Support” -- Incident/Service Request Login .................................................................................................................................................. Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-12-22 13:38:26 LANDesk Remote administration software System administration Tickets Issue tracking system Dashboard Software Business Application software
70	LANDesk Frequently Asked Questions Contents Login Information.......................................................................................................................................... 1 Who Can Submit Use Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-09-25 15:31:20 Q source LANDesk Remote administration software System administration

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