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Date: 2009-09-27 18:08:15Hospitality industry Malcolm Baldrige National Quality Award Hotel Ritz-Carlton Chicago Ritz-Carlton Montreal Business Quality Ritz-Carlton | Microsoft Word - TerryBrookshaw3.docAdd to Reading ListSource URL: www.laa.asn.auDownload Document from Source WebsiteFile Size: 22,71 KBShare Document on Facebook |