Ann Arbor / Memphis / Doylestown / Salem / Helsinki / St.Louis / Tampa / /
Company
Ford Motor Company / Michigan Thomas Splitgerber D.D. / Nashua Corporation / Service Delivery MetLife New York / Aviation / GlaxoSmithKline / Medical Affairs Preferred Health Systems LLC / Seagate Technologies / Your Corporation / DNV / Johnson & Johnson / Adobe / Innovative Management / Connecticut John J. Ireland Corp. / Medtronic Xomed / Lockheed Martin Corporation / Kaiser Foundation Health Plan / Lockheed Martin Lockheed Martin / Boeing / Ed.D. / Lean Enterprise Delphi Corporation / The Dow Chemical Company / Pennsylvania Donald R. Randall CQI / D. / California Loren G. Carlson / Reliability / Mexico Lois M. Gold / Stora Enso’s Deputy / /
Country
Japan / Canada / Finland / Germany / Belgium / United States / /
Knowledge Management University of Tampa Tampa / State Community College / Human Factors University of Kaiserslautern Kaiserslautern / New England mill / / /
The Black Belt Memory Jogger / European Foundation for Quality Management / NPSF Congress / National Patient Safety Foundation / U.S. Department of Defense / Resources & Management Yale School / National Research Council of Canada Industrial Research Assistance Program / Nuclear Regulatory Commission / GOAL / Virginia Patricia A.Clark Quality Manager American Bankers Association Washington / Analysis office of theAssistant / Institute of Medicine / Univ. of N.H. Exeter / Planning and Development Dallas County Community College District Dallas / D. Dir. / Ct.rfor Innovation and Knowledge Management University of Tampa Tampa / TM Team / N.H.Hosp.Assn / Babson College / Michigan Tina Sung President American Society of Training & Development Alexandria / Congress / J. Zink Chair / Industrial Management and Human Factors University of Kaiserslautern Kaiserslautern / United Nations / Ed.D. Director office of Planning / New Hampshire Valeriana Moeller President Columbus State Community College Columbus / Management and Budget Smithsonian Institution Washington / Minnesota Carol Galizia Executive Vice President Detroit Edison Credit Union Detroit / /
Person
Gary D. Floss Minneapolis / Jerry Bussell / Loren G. Carlson / David Lawrence / Bruce F. Carmichael / Glenn L. Laffel / James Womack / Construccion Unidad Plateros / David J.Logozzo / Rick Bergeron / Dana F. Ruberto / Jenny Donelan / Thomas J. Kling / Laurence Smith / S. San Diego / Al Endre / Cathy Kingery / Bill Tucker / Carolina Helmut Schlicksupp / Solar Turbines San Diego / Martin D. Merry / Wharton / Daniel Jones / Laurence R. Smith / Bob King / Larry R. Smith / Michael J.Joyce / Lawrence Livermore / William L. Montgomery / Lois H. Bronstein / Innovationsberatung Heidelberg / W. Edwards Deming / Björn Hägglund / Donald R. Randall / Daniel Picard / John Wallner Directo / Florida Susan West Engelkemeyer / Larry Winegrad / Klaus J. Zink / Roundtable Boston / Full Size / Linda M. Doherty / Michael J. Burtha / Arbor / Donald Eggleston / Jr. / Jerry E. Hewett Administrato / / /
Position
Quality Manager / Assistant Professor of Management / Executive Director / President / Director / Engineering &Manufacturing Operations / Vice President / Greater Productivity Author / Chairman and CEO / Graphic Designer / rt / Secretary / Executive Director / Engineering &Manufacturing Operations / Editor /Writer / CEO / Chairman CEO / Professor / Senior Advisor / Administrator / Jesus Gallegos-Hernandez Superintendent / Manager DuPont Company Wilmington / Editor / Manager / Business Management Officer / VP & President / Manager Organization Development / Vice President / LM21 / Vice President LM21 / President The Montgomery Consulting Group / Acrobat / Editor-in-Chief / Marketing Research Programs Manager / leader / Senior Vice President / Director of Quality / co-chair / Vice Chancellor / Ph. Director of Quality / /
volume nine • No. 3 Spring 2004 Improving the way organizations run through participative