| Document Date: 2009-01-31 10:22:31
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Company VP’s / / Country United States / / Event Reorganization / Product Issues / Layoffs / Person Communication and Meetings / / IndustryTerm failure analysis tools / media wrong / web page explanations / corporate communications / telephone help / difficult solution / healthcare / communications campaign / communications problem / communications materials / / Person James L. Horton / / Position corporate communications leader / head of corporate communications / VP / VP of HR / CEO / Whys The VP / VP HR and the senior corporate communicator / company engineer / VP HR / VP of HR and senior corporate communicator / consultant / analyst / VP HR and corporate communications leader / engineer / / Product telephone help / /
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Communications Failure James L. Horton The CEO was furious. He was depending on a new employee benefits program to help control costs. It wasn’t as generous as the old program, but it was flexible and with homework, an