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Marketing / Social media / Digital media / World Wide Web / Web 2.0 / Social networks / New media / Customer experience management / Groundswell / Online banking / Customer experience / Web strategy
Date: 2011-06-02 09:30:40
Marketing
Social media
Digital media
World Wide Web
Web 2.0
Social networks
New media
Customer experience management
Groundswell
Online banking
Customer experience
Web strategy

Introduction I am a big believer in transparency in business and have no time for smoke and mirrors – what’s the point? Therefore I think that it is only right that I declare that this book that you hold in your hand

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