Case Study SALESFORCE.COM: USING LIVEOPS® PLATFORM™ TO RUN A GLOBAL CUSTOMER SUPPORT ORGANIZATION THAT DELIVERS THE BEST CUSTOMER SERVICE EXPERIENCE Salesforce.com has helped make cloud computing a trusted way for co - LiveOps - Document - PDFSEARCH.IO

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	Case Study SALESFORCE.COM: USING LIVEOPS® PLATFORM™ TO RUN A GLOBAL CUSTOMER SUPPORT ORGANIZATION THAT DELIVERS THE BEST CUSTOMER SERVICE EXPERIENCE Salesforce.com has helped make cloud computing a trusted way for co Add to Reading List Document Date: 2012-11-05 20:47:53 Open Document File Size: 73,57 KB Share Result on Facebook City Redwood City / / Company LiveOps Inc. / SALESFORCE.COM / / Continent North America / Europe / / Country Japan / Australia / / Currency USD / / / IndustryTerm redundant infrastructure / fly using administrative tools / enterprise software functionality / contact center technology / software delivery / / Person Krista Anderson / / / Position SVP / Global Customer Support / SVP Global Customer Support / / Product LiveOps Recording / LiveOps Voice / LiveOps Social / LiveRevenue / LiveTransfer / LiveWeb / / ProvinceOrState California / / Technology CRM / contact center technology / existing contact center technology / / URL www.liveops.com / / SocialTag Salesforce.com Force.com Call centre Customer experience Marketing Computing Customer experience management

Case Study SALESFORCE.COM: USING LIVEOPS® PLATFORM™ TO RUN A GLOBAL CUSTOMER SUPPORT ORGANIZATION THAT DELIVERS THE BEST CUSTOMER SERVICE EXPERIENCE Salesforce.com has helped make cloud computing a trusted way for coAdd to Reading List