| Document Date: 2012-10-24 21:29:54
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City Santa Clara / / Company Amazon / AT&T / Kellogg / Netflix / LiveOps Business Management Empowerment / Dun & Bradstreet / The PELORUS Group / Timeplex / XO Communications / McGee / / Country United States / / Currency USD / / / Event Business Partnership / M&A / / Facility Barnard College / Northwestern University / Columbia University / / IndustryTerm contact center technology overhaul / hosted contact center services / multi-site / contact center management / on-demand solution / financial products / cloud-based contact center technology / contact center solution / center technology / healthcare insurance / cloud-based contact center solution / company-based applications / cloud solution / call center technology / cloud contact center solution / dental insurance / technology curve / tight integration / cloud-based contact center services / Cloud-based contact center solutions / telecommunications firms / reference site / on-demand services / call routing solutions / communications industry / healthcare / economic uncertainty cloud applications / business management / enterprise communications markets / Cloud-based applications / on-demand solutions / carrier facilities / contact center solutions / real estate / information technology risks / energy consumption / web-based architecture / financial services / technology / network-base contact center solutions / sales management / web-based system / contact center technology / call center solution / workforce management / Web Services API layer / telephony controls / skills groups / cloud services / / Organization Columbia University / School of Management / Northwestern University / Graduate School / Barnard College / / / Position driver / Chief Information Security Officer / senior security officer / founder / Author / Executive / leading communications industry analyst and strategic consultant / analyst / senior-level executive / forward / not on HPPO / Contents Executive / / ProgrammingLanguage Hoc / / ProvinceOrState New Jersey / California / / Technology cloud-based contact center technology / information technology / API / center technology / contact center technology / call center technology / / URL www.liveops.com / /
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white paper Why Companies Are Choosing to Deploy the LiveOps Cloud-based Contact Center Table of Contents