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Customer satisfaction / Customer service / Customer experience / Customer experience management / Business / Consumer behaviour


Case Study | Health and Human Services Customer Major Pharmaceutical Company
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Document Date: 2014-05-19 21:36:21


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File Size: 115,58 KB

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Company

LiveOps / /

IndustryTerm

pharmaceutical / distributed contact center technology / e-learning / skilled network / cloud-based infrastructure / /

MedicalCondition

cystic fibrosis / Crohn’s disease / /

MedicalTreatment

drug therapies / /

Position

Major / leader in distributed contact center technology / /

Technology

distributed contact center technology / e-learning / /

SocialTag