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COMPLAINTS © Care Quality Commission 2014 Published December 2014 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately a
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Document Date: 2014-12-05 07:27:43


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File Size: 1,43 MB

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Facility

NHS hospital / /

IndustryTerm

people using services / poorer quality services / complaints advocacy services / community health services / care services / adult social care services / social care services / ambulance services / mental health services / community healthcare services / /

Organization

Health and Social Care Information Centre / NHS / Social Care Information Centre / Quality Commission / /

Person

Mike Richards / Robert Francis / Patricia Hart / Francis Inquiry / Tricia Hart / /

Position

COMPLAINTS MATTER The Secretary / Governor / Professor / Rt Hon Ann Clwyd MP and Professor / Chief Inspector / Secretary of State / lead inspector / /

PublishedMedium

the Clwyd/Hart review / /

Technology

pdf / /

URL

www.gov.uk/government/uploads/system/uploads / /

SocialTag