Peter Stansfield David Thomas / Jeremy Kean Ian Sansbury Peter Stansfield David / David Thomas / Chris Kelly Alan Cook Joe Garner John / Sheila Nicoll / Julian Lee Roger Sanders Maeve Sherlock / Barbara Cheney David Cresswell Roy Hewlett Jeremy / Jon Pain Mark Norris Sally / Walter Merricks Tony Boorman Barbara / John Howard Elaine Kempson Kate Lampard Julian / Dan Waters / Walter Merricks / Mark Norris Sally Dewar / Tony Boorman Barbara Cheney David / Kate Lampard Julian Lee Roger / Roy Hewlett Jeremy Kean Ian / /
Position
forward / the chairman / director business planning & assurance director HR director corporate director / corporate director / chairman director director director / communications director / director director director director director / chairman / director / director In attendance / director of conduct policy / managing director / director 1 2 Minutes / operations director finance / interim chief / executive / HR director / decisions director / assurance director / director of conduct risk / The decisions director / secretary / ombudsman panel The decisions director / Data security The chairman of the audit committee / /
Financial Ombudsman Service Limited MINUTES MINUTES of the meeting of the directors, held at South Quay Plaza 2, 183 Marsh Wall, London E14 9SR on 16 September 2009 at 9.30am Present