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Quality Management Student Project Competition 2nd runner-up AN EVALUATION OF THE SERVICE QUALITY OF FOOD AND BEVERAGE DIVISION AT THE SALISBURY YMCA OF HONG KONG HO KA YAN KARIS (CITY UNIVERSITY OF HONG KONG)
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Document Date: 2002-06-13 00:03:12
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File Size: 13,93 KB
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Facility
CITY UNIVERSITY OF HONG KONG /
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IndustryTerm
quality management tools /
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Organization
Property Management Division /
Sales and Marketing Division /
Marketing Division /
CITY UNIVERSITY OF HONG KONG /
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SocialTag
Marketing
Management
Industrial engineering
Service quality
Customer service
ISO
Customer satisfaction
Loyalty business model
Business
Quality management