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Consumer behaviour / Customer experience / Customer satisfaction / Customer / Loyalty business model / Co-creation / ECRM / Marketing / Business / Customer experience management


Document Date: 2013-10-29 04:09:05


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City

Philadelphia / San Francisco / New York / /

Company

It Matters / Aalto University / history/ Balachandran B. V. / Wharton Digital Press / /

Currency

EUR / /

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Event

Reorganization / /

Facility

Network building / Capella University / Helsinki University of Technology / University of Art / Because Aalto University / /

IndustryTerm

facilities management / collaboration networks / usable services / supply chain / diverse networks / networks / feedback systems / procurement networks / finance / electronic commerce / setting up diverse networks / /

Organization

Aalto Schools School of Business School of Art / Drivers of Customer Centricity We / Helsinki School of Economics / Aalto University School of Business / Drivers for Sustainable Profitability / Art and Design School of Engineering School of Chemical Technology School of Science School / Online Postsecondary Learning Institution / Capella University / University of Art and Design Helsinki / Engineering School of Chemical Technology School of Science School of Electrical Engineering Students / Helsinki University of Technology / /

Person

Anne Sunikka / /

Position

department head / development manager / interpreter and messenger / IT-director / president / account manager / manager role / WAY FORWARD / model for service / customer advocate / IT account manager / outside consultant / /

ProgrammingLanguage

ITK / /

Technology

CRM / /

URL

http /

SocialTag