![Consumer behaviour / Customer experience / Customer satisfaction / Customer retention / Customer service / Loyalty business model / Customer engagement / Voice of the customer / Call centre / Marketing / Business / Customer experience management Consumer behaviour / Customer experience / Customer satisfaction / Customer retention / Customer service / Loyalty business model / Customer engagement / Voice of the customer / Call centre / Marketing / Business / Customer experience management](https://www.pdfsearch.io/img/d3b8189a1b6d300db377e37f65612b72.jpg)
| Document Date: 2013-02-22 10:31:53 Open Document File Size: 475,39 KBShare Result on Facebook
Company Aberdeen Group Inc. / / / IndustryTerm performance management / social media / technology usage / web self-service / self-service and mobile tools / business to business / / Organization Providing Service / Chief Service / / Person Insight Aberdeen / Ownership / / / Position service executive / CIO / Analyst / sales agent / Officer / Executive / service leader / / URL www.aberdeen.com / /
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