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Consumer behaviour / Customer experience / Customer satisfaction / Customer attrition / Loyalty business model / Chief customer officer / Co-creation / Marketing / Business / Customer experience management


Microsoft Word[removed]CEM Benchmark Study Results v3.docx
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Document Date: 2013-08-08 13:41:53

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File Size: 364,55 KB

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Company

Strativity Group Inc. / Centric Company / /

Continent

Asia / Africa / Europe / /

Currency

USD / /

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IndustryTerm

speed / well as personalization / web-based solutions / /

MarketIndex

CEM / /

Organization

USA Europe Office / Inc. US Office / Drivers of the Economics of Customer Experience / /

Person

Rachel Yurowitz Michael Blackmire / Rochelle Park / /

Region

South Americas / Central Americas / /

URL

www.Strativity.com / /

SocialTag