UPS / Oracle / CX Index Report Europe / Twitter / Google / YouTube / Yahoo / Facebook / /
Country
Germany / France / Netherlands / Italy / United Kingdom / Sweden / Spain / /
IndustryTerm
social media complaints / electricity / satisfactory solution / social networking sites / Online customer forums / contact with customer services / online shoppers / Online shopper frequency / e.g. internet / Internet search / e.g. gas / /
NaturalFeature
Same channel / /
Organization
World Health Organization / Harvard / /
Person
Jennifer Peterson / Megan Burns / /
Position
king / customer service representative / good enough EXECUTIVE / good enough CONTENTS Executive / /