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#	Item
191	Kevin McMahon Unit[removed]Milford Street Ipswich Qld[removed]removed[removed]Monday 23 May 2011 Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2012-08-27 17:55:43 Lumo Energy Australian Energy Market Operator Energex Competition and Consumer Act Energy in Queensland Value added tax Water supply Politics of Australia Energy Energy in Australia Australian Energy Regulator Water heating
192	Final Determination Electricity Distribution: Ring-Fencing Guidelines September 2000 Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2012-08-27 17:53:00 Ergon Economics of regulation Monopoly Lumo Energy Electricity market National Competition Policy Energex Ringfencing Electric power Energy Electric power distribution
193	8 March 2012 AER’s minimum disconnection amount General Manager Retail Markets Branch Australian Energy Regulator GPO Box 520 Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2012-08-27 17:52:13 Australian Energy Regulator Energy industry Energy Technology Energy & Water Ombudsman Ombudsmen in Australia Lumo Energy
194	Customer Hardship Calls Benchmarking Research 2013 prepared for the Australian Energy Regulator FINAL REPORT Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2013-11-25 01:18:38 Canberra Benchmarking Simply Energy Customer experience Interactive voice response Lumo Energy Customer satisfaction Marketing Business ActewAGL
195	Microsoft Word - AER Retail Pricing Information Guidelines - Issues Paper - 15 March 2010.doc Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2012-08-27 17:53:10 Australian Energy Market Commission Office of Gas and Electricity Markets Australian Energy Regulator Electricity market National Electricity Market New Zealand electricity market Lumo Energy Energy in Australia Electric power Energy
196	Investigation Report Electricity Market Management System Access: Lumo Energy’s compliance with National Electricity Rule 3.19(c) 1 Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2014-05-27 02:30:33 National Electricity Market Lumo Energy Quantum chemistry Australian Energy Market Operator Australian Energy Regulator Australian Competition and Consumer Commission HOMO/LUMO Copyright law of the United States Electricity market Energy in Australia Electric power Energy
197	AER Logo 2 spot landscape 2013 Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2015-01-26 22:59:53 Online shopping Retail Simply Energy Lumo Energy Value added tax Business Marketing Electronic commerce Retailing Returning
198	DOCX Document Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2013-07-02 21:03:55 Simply Energy Lumo Energy AGL Energy ActewAGL Origin Energy Aurora Energy RWE npower Electricity retailing Electricity market Energy Electric power Electric power distribution
199	21 General Industry Report A REPORT PREPARED FOR ASHURST 24 March 2014 Subject to legal professional privilege Add to Reading List Source URL: www.competitiontribunal.gov.au Language: English - Date: 2014-04-09 21:44:41 National Electricity Market Electric power distribution Australian Energy Market Operator NEMMCO Lumo Energy Electricity market Economics Electric power Energy in Australia Energy
200	Customer Hardship Calls Benchmarking Research 2013 prepared for the Australian Energy Regulator FINAL SUMMARY REPORT Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2013-11-25 01:20:03 Benchmarking Interactive voice response Simply Energy Lumo Energy Business Technology ActewAGL Canberra Customer experience

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