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City Victoria / / Company Origin Energy / AGL Sales and Powerdirect / NSW Fair Trading / EnergyAustralia / / Facility Sanctuary Energy / Fiona Towers / / IndustryTerm electricity retail market / residential small retail customers / retail market / retailer suppliers / individual retail suppliers / electricity retail suppliers / retail suppliers / retail businesses / residential and non-residential small retail customers / residential retail market / non-residential small retail customers / electricity services / energy retail suppliers / electricity retail supplier / retail energy licences / state-based retail regimes / human operator / entrant retailer suppliers / entrant retail suppliers2 / Energy prices / electricity price increases / media coverage / retail customers / energy distribution / residential retail customers / retail electricity market / non-residential retail market / / Organization Independent Pricing and Regulatory Tribunal / Australian Competition & Consumer Commission / Post Office / New South Wales PO / / Person Paul Paterson / Peter J Boxall / Simon Draper / / / Position Governor / Chairman / Minister / Executive / / ProvinceOrState South Australia / New South Wales / Victoria / / Region South Australia / South Wales / / URL www.ipart.nsw.gov.au / /
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Microsoft Word - Cust service perf report (electricity retailers[removed]Dec 2013.docx