![User interface techniques / Interactive voice response / Telephony User interface techniques / Interactive voice response / Telephony](/pdf-icon.png) Date: 2012-05-03 13:35:12User interface techniques Interactive voice response Telephony | | Guideline for Requesting an Exception to the use of IVR System Direct service providers of KDOA/SRS-HCBS (FE, MRDD, PD, TBI, TA) and MFP (FE, MRDD, PD and TBI) are required to utilize the IVR system to document time work
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